Shipping policy

1. Shipment Processing Time

All orders are processed within [1–3] business days (Monday–Friday, excluding weekends and holidays).

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email.

📝 Note: Orders placed after [e.g., 2:00 PM EST] on Friday or over the weekend will begin processing the following business day.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods:

Shipping Method Estimated Delivery Time Shipping Cost
Standard Shipping [3–7] business days $[4.99] (Free on orders over $[50])
Expedited Shipping [2–3] business days $[14.99]
Overnight Shipping* Next business day $[29.99]

*Overnight delivery is only available for orders with delivery addresses within the continental United States.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24 hours.

4. Customs, Duties, and Taxes

[Insert Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, VAT, etc.).

5. Damages & Lost Packages

If you received your order damaged, or if it gets lost in transit, please contact our support team at [insert store email] within [14] days of the estimated delivery date.

Please save all packaging materials and damaged goods before filing a claim, as we may require photos to process a replacement or refund.